Concentrix: Sally’s Story

Same Difference

In east London, at her children’s school, Sally (not her real name) is calculating with the family practitioner how much debt she and the children are in. “How much is it now? £500?” “Yes, £500 overdraft.”

It’s been a year and a half since her troubled husband left the family, leaving Sally to look after their five children alone. The youngest of the girls is only three, and 11-year-old son Connor (“obsessed with computers”) is autistic.

With the right support, the breakup of the marriage could have been the start of something better and more financially stable for them. But instead Sally has found herself getting into debt to feed her children. And all because she’s been accused of still living with her husband.

This is the human face of the Concentrix scandal. The US company with a UK government contract hit the news last month for falsely withholding…

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