A single mother had to go to a food bank and feared that she would lose her home after Concentrix, the agency that checks tax credits, claimed that she was cohabiting with Joseph Rowntree, the 19th-century Quaker philanthropist.
The woman, who lives in a property provided by the Joseph Rowntree Housing Trust, now a housing association, received a letter accusing her of being in a relationship with Rowntree. Rowntree died in 1925. She then found that her other benefits had been affected. Officials told her that she had to go through a lengthy appeal process.