Southern’s rail service is disastrous. For disabled passengers, it’s even worse

By Penny Pepper, in the Guardian

A recent round trip from Hastings to Brighton with my wheelchair was a catalogue of difficulties and delays – with little sign of equality

“As a wheelchair user I’ve travelled on the Barcelona tube, the New York bus system and I frequently use the Overground in London. Yet this recent Southern rail experience counts as the most stressful and confusing I’ve had in a while. If there are further cuts and the removal of conductors, as has been mooted, this operator will definitely have no equality of service.”

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