Here’s a very recent example of the extraordinary lack of support that disabled JSA claimants can find at jobcentres when they’re looking work.
In the recording below, an adviser at a north London jobcentre actually tells me that advisers at this jobcentre can’t give extra jobsearch help or support to the disabled claimant who I’m with. The adviser doesn’t try to pretend otherwise. He says that the jobcentre can’t help this disabled man, because there are no Disability Employment Advisers at this jobcentre now (DEAs are advisers who are meant to have additional skills and time for disabled benefit claimants). Nobody else at the jobcentre can give the man extra support. The adviser said that the man’s only choice was to move jobcentres to one that does still have specialist disability advisers. That was the end of that. So much, I thought, for the DWP’s claims to me by recent email that disabled benefit claimants can expect “tailored support specific to their individual needs,” at jobcentres. These DWP claims of “tailored support” for disabled JSA claimants are rot as far as I’m concerned – as great a lie as the DWP’s use of fake benefit claimants and quotes in leaflets. It seems to me that when the DWP talks about “tailored support” for disabled claimants at jobcentres, the DWP pretends to offer a service that it does not.
Read more and hear the recording here: http://www.katebelgrave.com/2015/10/more-jobcentre-recordings-we-cant-help-disabled-claimants-at-this-jobcentre-youll-have-to-go-elsewhere/