Valerie Vaz MP called on Capita chief to address concerns at Personal Independent Payment assessment centre on Lower Hall Lane
A disability benefit assessment centre run by Capita and aimed at helping people cope with immobility is accused of being inaccessible – to disabled people.
Valerie Vaz, MP for Walsall South, has called on the chief executive of Capita to address serious concerns over the Personal Independent Payment offices in Lower Hall Lane, Walsall.
Her constituents have claimed that doors in the office rooms and toilets were not wide enough for wheelchairs. They also allege that the ramp is too steep to comply with building regulations. And some constituents said they were forced to climb the stairs to the interview rooms.
The PIP beneift is intended to help people aged 16 to 64 with extra costs caused by long-term ill-health or a disability and started to replace Disability Living Allowance from 8 April 2013.
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