Just back from O’s PIP assessment, which we recorded successfully using 2 identical Phillips cassette recorders, bought for £56 online..
CAB advice on recording is as follows “The assessment with the health professional isn’t recorded, but you can use your own equipment to audio record it if you wish. However, you must be able to provide a full and accurate copy of the recording to the health professional at the end of the session, either on CD or audio cassette. You must tell the assessment provider before the appointment if you want to do this.”
But a double tape or CD recorder costs hundreds of pounds.
I rang the DWP who told me that as long as we produce 2 identical tapes simultaneously, and hand one over at the end of the assessment, the recordings don’t have to be made on the same machine. I rang ATOS who told me that we don’t have to arrange the recording in advance, just turn up with the correct equipment and the assessor will permit it.
When we got to the assessment, the assessor asked for a letter of permission from the DWP. I explained the advice given by the DWP and ATOS. She phoned a superior and we got the go ahead to record, once she had inspected the recording equipment. I took an extension lead as well, to make sure the equipment could be placed anywhere.
Cost of a 2 cd recorder is over £500
Cost of 2 separate cassette tape recorders plus blank cassettes and postage was £62, paid for by Kilburn Unemployed Workers Group, who will keep the equipment for future PIP assessments.
UPDATE- June 2016 – Many people all over the country have used 2 tape recorders successfully by now. However you do need to ring to tell them in advance – use the number on your PIP interview date letter. There are still plenty of call centre minions who have never heard of this and tell you it has to be one machine. If you get one of these, tell them that the regulations say the recording equipment has to be able to produce two identical tapes or CDs at the end of the assessment. Nowhere does it say this has to be on one machine. If they still object, ask them to speak to a manager. That works.